Introduction to effective communication skills

This PowerPoint with audio program by Alexa Chilcutt, PhD University of Alabama at Birmingham School of Dentistry covers the relevance and basic concepts of communication and interpersonal skills as they apply to general dentistry. This teaching resource is pertinent to faculty as they review and reconsider the role of communication and interpersonal skills in improving diagnostic accuracy, building rapport and trust, and communicating with diverse patient populations. (Source: MedEdPORTAL, accessed on 22/3/2010)